Technical Support

To report difficulties accessing purchased items or to ask any customer service-related questions, please visit Frequently Asked Questions. If you don't find your answer, email productsupport@careerkey.biz. We make every effort to respond to inquiries within one business day.

Licensing and Purchasing Inquiries

For questions about licensing the content of The Career Key website including the test, please email julietjones@careerkey.biz

Purchase Orders. Unfortunately due to the costs of administration, we are not able to accept purchase orders.
An alternative is to receive an invoice in advance of receiving your order from SWREG, our payment vendor. This is called a "Pro Forma Invoice". It works like this: when you checkout, select "Pay by Check" and SWREG will email you the Pro Forma Invoice. Once SWREG receives your check, your order will be emailed to you. Please note that there is an additional $3 charge for this service.

Academic Inquiries and Professional Feedback

We welcome feedback and inquiries from the academic and the professional community of counselors, educators, and others in related fields. Contact Dr. Jones at lawrencejonesphd@earthlink.net. If you are interested in doing research and have the requisite knowledge and skills, let us know; perhaps we can help. If you are a practitioner, share with us your ideas for improving our efforts.

Press Room

We welcome press and media inquiries. Please visit our Press Room for more information.